Mercer Engineering Research Center (MERC)

Logistics Services Division Logistics Mentoring, Technical Support and On-Site Training Logistics Training Services Logistics and Engineering Support Logistics Support Maintenance Shadow Tool Maintenance Task Baseline•Logistics Process Consulting, Mentoring, Training

l Applied Mechanics Mechanical Design Information Systems Reliability and Human Engineering Electronic Systems Applied Systems Logistics Services

A DoD customer requested that MERC perform an analysis of the high volume of delinquencies reported within the legacy system, assist DoD personnel in reducing or eliminating the delinquencies and identify systemic process or procedural issues that contributed to the problem. Phase I focused on near term correction of the most serious contracts, as measured by total dollar value, with a secondary objective to document the process and recommend alternative policy, procedure and process improvements to prevent recurrence. Phase II targets the continued reduction in Loan/Bailment delinquencies and support of customer efforts to influence corrections in policy, procedures and processes.  At contract initiation, the customer had more than $59M in reported delinquent due-in assets, documented against 770 separate line items across 249 separate contracts. In less than 12 months, that total was reduced to less than $16M on 109 line items across 113contracts. MERC personnel have provided DoD customers with an analysis of current procedural deficiencies and identified the lack of clear and concise policy. They have also recommended improvements to the policy and procedures that govern the processes. They are continuing efforts to reduce the overall quantity of contract delinquencies. To date, the combined efforts of MERC and DoD personnel have resolved more than $43.3M in delinquent, due-in assets.

Asset Availability Screening for WR-ALC C-130 Material Requirements Review Board (MRRB)Delinquent Loan/Bailment Asset Analysis Government Furnished Material (GFM) Intransit AnalysisFeatured ProjectsDelinquent Loan/Bailment Asset Analysis•Logistics Data Collection, Studies and Analysis•Computer Based Training and Support•Specialized Acquisition/Sustainment Services•PDM Materiel (BOM/LOM) and Planning Support•PDM Inspection / Repair Documentation•MRRB Analysis and Support•Kit Research and Planning•Legacy System Process Improvements•Policy and Procedure Review / Recommendation •Financial Management •Material Management•Program Management•Parts Procurement/Local Manufacture Tracking Analysis•Parts Obsolescence Issues Resolution•Parts Reclamation / Repair / Reuse •Flight Safety Programs•Aircraft / System / End Item Assessments•Modeling of Performance Metrics •ILS Proposal Development/Evaluation•ILS Planning, Management, and Implementation•Strategic Planning and Analysis•Depot / Equipment Modernization Planning •Data Collection, Assessment and Analysis•Decision Support Tool Development, DeploymentAreas of ExpertiseMERC’s Logistics Services Division (LSD) mission is to provide a full range of professional management, logistics engineering and logistics support services focused on delivering timely and cost effective solutions to our customers. MERC’s logistics experts offer a wealth of knowledge and experience with Department of Defense and commercial legacy logistics systems, maintenance data collection and analysis, process consulting and mentoring, studies and analyses, and many facets of industrial and business support. Several recent demonstrations of MERC’s logistics capabilities are cited below under Featured Projects.

About MERC

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